AI support for online stores

Customer
support on
autopilot

hovor automatically answers common customer questions on Telegram, WhatsApp, Instagram and your website. Your team only steps in for the hard cases.

Telegram WhatsApp Instagram Website
AI
hovor AI
Online
Good evening! I need help choosing a product
Hi! Sure, happy to help. What are you looking for?
Looking for a phone under $400
There are a few great options in that range. Want to see our top 3 best-reviewed models?

See how
it works

A short overview of the product and its capabilities

Click to watch

Sound familiar?

Common pain points of running support without automation

01

Your team burns hours on routine

Answering the same questions about stock, delivery and payment every day — instead of selling.

02

Customers wait for a reply

So they go to a competitor or just don't buy. Every minute of waiting is money lost.

03

Support doesn't scale

More orders → more questions → more agents. A linear cost that kills your margin.

Try it
right now

Interactive chat with the AI assistant

Open the chat and ask the AI anything. It'll answer about the product, pricing and hovor's features — instantly.

Free

No sign-up, no credit card

Instant replies

AI responds in seconds

Full experience

Also try it on Telegram or WhatsApp

Telegram in 5 minutes

Three steps — and the bot is already answering your customers. Instagram and WhatsApp take longer: Meta reviews them

01

Set up
in the dashboard

Upload FAQs, products and store info. Connect delivery providers for accurate answers on timing and cost.

→
02

Get
your own bot

Once configured, we automatically create your Telegram bot. You get a ready link to share with customers.

→
03

Add it
to your website

Copy the link or embed code and drop it on your site. Customers can start chatting with the AI right away.

→

What it delivers

Routine

The bot takes it over

Routine questions — stock, delivery, payment, returns — the AI answers automatically from your knowledge base. Your team handles the complex cases.

Seconds

Response time

Customers don't wait — they don't leave.

24/7

Always on

No weekends, holidays or night shifts.

Leads

Nothing gets lost

When the bot doesn't know the answer, or a customer wants a return or a human, it collects their contact and passes the request to your team.

From $12

Per month

The bot handles routine, your team handles the complex cases.

∞

Scalability

Many conversations at once — no queue.

Built for any
online store

Electronics store

AI helps pick products by spec, explains features and comparisons.

  • Product matching by budget and needs
  • Specs and comparisons
  • Answers on stock and prices

Clothing store

Helps with sizing, recommends similar items, answers on materials and care.

  • Size matching from customer input
  • Similar-item recommendations
  • Return requests with the product name

Online school

Answers about courses, pricing, schedule and learning format.

  • Curriculum and format
  • Pricing and promos
  • Consultation requests with contacts

Any store

hovor adapts to any business — from small shops to marketplaces.

  • Auto-replies to common questions
  • Delivery, payment, returns
  • Scales with your business

See for yourself

What changes when support runs on autopilot

Without hovor
✕Minutes or hours waiting for a reply
✕Business hours only — silence in the evenings and weekends
✕Repetitive questions eat your team's time
✕Inconsistent answers — depends on who's on shift
✕Limited number of concurrent conversations
✕Human factor — mood, fatigue, mistakes
With hovor
✓In seconds — no queue
✓24/7, no days off — even at 3am on a Sunday
✓The bot handles routine — your team handles the complex
✓5 minutes to connect Telegram, no code
✓Many conversations at once — no queue
✓Consistent quality — answers only from your data and hands off to a manager when unsure
From $12
per month
24/7
no days off
7 days
free trial

Choose your plan

No hidden fees. Cancel anytime, one click.

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Frequently asked questions

Answers to the most common questions about hovor

What is a chatbot and why does my store need one?
A chatbot is an AI assistant that automatically answers customer questions about products, delivery and payment. Customers get a reply in seconds instead of waiting hours. hovor works on Telegram, WhatsApp, Instagram and your website.
How do I automate support without developers?
Setup takes 5–10 minutes: upload your FAQ and catalog through the admin panel, add your store info — the bot is ready. No code required.
Where does the bot work?
On Telegram, WhatsApp, Instagram and your website. Pick one channel (or several) — customers get the same quality of support everywhere.
Does it replace my support team?
No, it complements them. The AI automates routine requests (products, delivery, payment) so your team can focus on the complex cases. Complex questions get routed to a human.
What happens if the AI doesn't know the answer?
It's honest with the customer and suggests reaching a team member. You review these gaps in the admin panel and add new answers — the bot learns from them.
Does it work with my store?
Yes. hovor works with any online store. Upload data through the admin panel (CSV, Excel, or manually). Shopify and WooCommerce integrations are planned.
7 days free Try hovor →